Servicing small to medium-sized companies in San Francisco and the greater Bay Area, Professional Computer Support is a minority owned business, an equal opportunity small business enterprise, a member of the San Francisco Chamber of Commerce, and is strategic partners with leading industry vendors such as Microsoft, Cisco, Dell, Hewlett Packard, Intermedia, Digium and Polycom.
We have built a solid reputation by providing network solutions and IT support to our clients. Our business concept is based on long term client relationships, with our network consultants responding quickly and efficiently to the needs and objectives presented them. This concept is what separates PCS from the competition, and why 95% of our clients are referral and repeat clients.
Dan Hernandez has been working with computers since 1982 when he worked for West Coast Circuits as a plater. Dan leveraged his interest in computers and his natural abilities to learn everything IT and began working for Grand Central Computers as a consultant, selling computers to small and mid-sized companies around Santa Cruz. Always eager for professional growth and learning opportunities, Dan left Santa Cruz to take a job with Micro Service Center in Fremont. Among his customers were high-profile clients including Wells Fargo and Bain & Company. During one of his service calls at Bain & Company, Dan learned of an opening in their IT department and took it. It was during his tenure at Bain & Company that Dan began thinking about the possibility of starting his own company. As IT Manager for Bain & Co, Dan was providing IT support for the consulting firm’s San Francisco, Los Angeles, and Dallas locations, as well as other West Coast offices. Dan’s exceptional problem-solving abilities became apparent when he fought the first computer virus, the “Jerusalem Virus” also known as the 13/13 Virus. Dan also built the first Local Area Network (LAN) during his time at Bain & Co. by utilizing a 3 Com system called 3 Plus Share, which was later purchased by Microsoft to become the platform for Windows NT. Dan Hernandez’s experience at Bain & Co,his ability to establish productive relationships with clients, and a growing entrepreneurial spirit led him to begin Professional Computer Support in 1989.