Dan’s technicians are patient and understanding and have pleased even some of the toughest C level executive in SF.

I’ve been hiring Dan and Professional Computer Support (PCS) for my clients’ IT needs since 2007. He and PCS are unique when it comes to IT firms. I continue to hire them for a number of reasons, but here are top 3 why you should consider Dan and PCS for your IT needs:

  1. Personality Dan is easy to get along with and very personable, as are the rest of the professionals at PCS.
  2. Economical Experts – PCS charges a fair and honest price. They don’t pad their bills with excess charges and excessive hours. They get the job done in a reasonable time. In addition, they recommend tools/equipment and solutions that are economical and last with maximum up-time for your small business network. They know their stuff.
  3. Responsiveness One of the biggest assets of PCS and Dan is that they are responsive. When you need help with your IT issues, minutes seem like days but Dan and his team are always available and will quickly address your issue and get everything back up and running. They are always easy to reach!

For these reasons and many more, check out PCS and Dan Hernandez.

Union Square Business Improvement District
Professional Computer Support
5 / 5 stars
PCS is now the standard by which we judge all other service providers.

Professional Computer Support has done an amazing job supporting the IT needs of our user community.

We’re so pleased with the service we have received that we’re actively looking to shift more and more of our technology needs to their company. I would highly recommend Dan Hernandez and his team for any company looking for IT services and support.

Guidespark
Professional Computer Support
5 / 5 stars
We’ve saved a ton of money by working with Dan and following his advice.

PCS has saved us a lot of money by advising us on Techsoup and acquiring Microsoft suite for our office. Dan Hernandez is very knowledgeable on Techsoup and the other resources available to non-profits. Other companies are not aware of the resources available to non-profits, however Dan is incredibly familiar with the resources available and what we are and are not eligible for.

Telegraph Hill Neighborhood Center
Professional Computer Support
5 / 5 stars
From the moment that Dan made his first visit to our office, I was hooked.

Dan and his team quickly solved our problems, installed an impressive back-up system that functions after midnight every day of the year.

Ackerman Realty
Professional Computer Support
5 / 5 stars
Dan and his staff are technically skilled, cover a very wide range of specializations, and are extremely responsive to user requirements.

I highly recommend the services of PCS. They look for creative, cost-effective solutions, and present options clearly. I would be pleased to discuss any specifics regarding our experience with PCS.

Tenderloin Neighborhood Development Corporation
Professional Computer Support
5 / 5 stars
Now, with the support of PCS, our work flows more easily, and my colleagues and I can focus on our mission.

We’re confident that our systems are monitored and problems are addressed promptly, often behind the scenes without anyone noticing. And when issues arise, help is just a phone call or an email away.

United Religions Initiative
Professional Computer Support
5 / 5 stars
Every project has gone incredibly smoothly and has revolutionized how we work.

Dan Hernandez and the people at PCS have been fantastic at tech support. They’ve helped us move offices, switch email platforms, pick new equipment, setup a VPN, and setup wireless for our office of 20. I could not be happier with their work, and I highly recommend them.

CompassPoint Nonprofit Services
Professional Computer Support
5 / 5 stars
Every team member at PCS is incredibly knowledgeable and experienced in their field.

The owner of PCS, Dan Hernandez, runs a solid business that consistently performs the highest quality of computer and network services. I highly recommend PCS.

Rahman Law
Professional Computer Support
5 / 5 stars
I needed help setting up my computers, internet and phone system in my new office and Professional Computer Support made the process easy.

They mapped out the plan and got everything up and running smoothly and quickly. They even ordered all the equipment I needed for me which saved me time and money. Dan and his team did an excellent job and would recommend them to anyone who has computer or tech problems that they need fixing or setting up.

SF Custom Chiropractic
Professional Computer Support
5 / 5 stars
PCS takes the worry out of experiencing any downtime or problems that may occur.

Professional Computer Support was the right choice when switching IT Companies. We had a horrible experience with our previous IT Company who overcharged us for equipment and never showed up. They had poor communication and we were very unhappy. We were very pleased to be connected with PCS and to switch to their services.

PCS responds so fast! We can call, e-mail, text and use the help desk anytime and they are always there to help.

Celeste is beyond amazing! Our file server crashed and she was able to move our information to a virtual server. Celeste stayed overtime until the issue was resolved. Celeste provides AWESOME IT Support and always saves the day!

We switched from our hourly contract to the managed service contract! PCS manages and maintains all of our IT for a fixed price. PCS is AMAZING.

Envia Systems
Professional Computer Support
5 / 5 stars
I have been continually impressed by the quick response time, expertise and supportive staff.

We recently relocated our office and needed to find a new IT Company. I spoke with three different IT companies including PCS. Both of the other companies were cheaper but did not have the experience, detailed explanations and quick response support services I knew we would need. Dan walked me through all the necessary steps for IT set up and helped problem solve existing challenges. The PCS team’s set up was seamless and we had support on the day of our move and that allowed our staff to start working immediately. The help desk support has been invaluable!

I’m so happy we chose PCS as our IT Company. They are exactly what we needed!

Asian Pacific Institute on Gender-Based Violence
Professional Computer Support
5 / 5 stars
We were shaken up a bunch, and benefited from Dan’s steady demeanour and incredibly well informed employees.

This is one of the best companies in the area for comprehensive IT services.

We first came to PCS following a brief but fairly traumatic experience with a competitor firm across the Bay. We’d looked all over to find that previous firm, but for their first task, installing our VoIP phone system, they did a terrible job at it—we were having dropped calls, spotty service, the works. They (I’m not talking about PCS, mind you) were totally mystified as to a fix.

The team at PCS managed to diagnose what had been done wrong on our phones, and oversaw the massively complicated overhaul that followed. Our previous experience with IT consultants was with a single tech guy for a dozen or so years, and most of our equipment was aging beyond belief. Chief among them was a decade-old server, and Dan/team oversaw the replacement of the server and backups, with flawless service throughout.

Call PCS: it's worth it.

GLS Landscape/Architecture
Professional Computer Support
5 / 5 stars
For each type of issue, PCS has at least one specialist in that area and they are readily available with just a phone call.

My law firm utilizes PCS for everything from eradicating virus’ to complete network design and installation. It’s like having your own IT department without the added cost.

Bradshaw & Associates
Professional Computer Support
5 / 5 stars
We’ve been a client since ‘forever’ and love the responsiveness of PCS.

I have problems, they have solutions. We can call them, or we email, or we use the help desk.

We had a serious issue, had to replace it, and Dan’s crew worked round the clock to get us back up. Since then, I’ve utilized a ‘managed service’ contract with them which I recommend. You pay a fixed amount monthly, and you don’t have blow-ups going forward. They service and maintain at a fixed cost. It’s GREAT.

Canyon Pacific Management
Professional Computer Support
5 / 5 stars
PCS never abandons their clients.

Our infrastructure was so behind before we called PCS. We were at the point where spending no money on technology was unacceptable for the success of the business. PCS came in and said, ‘We are going to help you.’ PCS came in and did a total assessment and provided a comprehensive solution. They gave us numerous options although we couldn’t afford them, so we discussed which services were the most important and which ones to invest in first. PCS donated spare equipment to make sure we were up to code and to save us money. Their corporate contacts donated other IT equipment.

Regular IT companies do not understand our needs. They come in and say, ‘You need a new server, call me when you have the money.’ IT companies won’t make any money off of us while they wait so they move on to the next customer. PCS says, ‘Ok, let’s talk about when we can make this happen, let’s get you on the calendar and call back then.’

United Religions Initiative
Professional Computer Support
5 / 5 stars
You name it, Dan can do it!

There is no other IT business out there that can stand up to the awesome service that Dan Hernandez and his group will provide! Our medical office have had the privilege of getting the support of Professional Computer Support for over 10 years. The company reconfigured our network system as well as provided up to date equipment and training to my staff. Their response time to problems is amazing! Dan and his staff were always available for our every need! MY STAFF GIVES YOU 10 STARTS!!!!! I highly recommend Professional Computer Support for every IT service—from setting up a new missed business or data networking to phones!

R. Thomas Grotz
Professional Computer Support
5 / 5 stars
Excellent communication, very helpful and knowledgeable.

What a great experience I had with Professional Computer Support located in San Francisco. Dan Hernandez answered the phone and immediately came out to our office to take a look at our problem. Over the next few days, Dan and his team performed a miracle on getting our network server back up and running, a true life saver! I’d highly recommend Dan and his team, thanks guys!

DataLOK Company
Professional Computer Support
5 / 5 stars
It’s a pleasure to work with them, but also, it’s a pleasure to not have recurring IT problems anymore.

If you do not want to have recurring IT problems that take up your valuable time, call Dan.

Zanghi Torres Arshawsky Law Firm
Professional Computer Support
5 / 5 stars
I feel better knowing I have found these guys.

These guys rock! For any kind of computer support. My websites are hosted locally and on the cloud. They were able to make necessary changes and undo some of the stuff the previous company did wrong. Carlos, the senior tech, knows his stuff. I could tell because I gave him a lot of stuff to do and it was done quickly.

H & H Imaging, Howard Quinn Company
Professional Computer Support
5 / 5 stars
PCS was available whenever we needed them, 24/7.

PCS set up our network, integrated the wireless system, downloaded software and trained our staff to best manage our computer system. They were always available, and that does mean at times when real help is proven mandatory, STAT, for both simple and complex problems.

R. Thomas Grotz
Professional Computer Support
5 / 5 stars