About PCS
PCS partners with mission-driven organizations to manage, secure, and simplify the technology behind their work.
OUR STORY
Our Story Begins in Our Community
It all started when Dan Hernandez saw too many nonprofits struggling with the same problem.
Dan is an IT expert who was—and still is—deeply involved in the Bay Area nonprofit community. He saw that nonprofits were being asked to manage serious technology responsibilities without the same resources larger organizations have.
They have sensitive data to protect, staff who need reliable systems, compliance and cyber-insurance pressure, and limited budgets. But many IT providers either talk over them, push generic solutions, or don’t understand how nonprofit decisions actually get made.
Dan founded PCS in 1989 with a heart for service and a commitment to serving nonprofits.
And for the last 35+ years, we’ve had the honor of protecting the technology behind the missions that strengthen our community.
Our team is also involved in the local nonprofit community through board service, workforce development programs, and digital equity initiatives that help expand access to technology. That experience shapes how we show up today.
We align technology with nonprofit realities.
The right solutions should fit your mission, budget, operations, and staff capacity. We help you make decisions that support how your organization works.
We are proactive partners.
Security and compliance requirements are always changing. PCS helps you understand what matters, where you may be vulnerable, and how to adapt without feeling overwhelmed.
We support people first.
Technology should make work easier for your team. We lead with clear communication and practical guidance, so your staff feels supported.
What Our Partners Say
-
![]()
— Hannah Shari Alba
Jariza Lopez had a great way of explaining things. She helped me resolve the issue that I was having regarding Share Point. She has a great work ethic and always putting extra effort of getting her job done. :) Thank you Jariza! I appreciate all your help!
-
![]()
— Yvonne Curley
The team at PCS is amazing to work with. I feel like I have a personal IT partner. Their process is seamless and the staff responsive.They do whatever it takes to get the job done.
I would highly recommend PCS to anyone looking for a professional IT partner. -
![]()
— Lindsey Loving
PCS Technology has been our digital lifesaver! From wrangling our email gremlins to making our domain change feel like a breeze, their team has kept us sane through it all. And a huge shoutout to Chad, who somehow makes navigating tech headaches feel like a walk in the park—seriously, is there an IT MVP award? Because he deserves it! He’s always a pleasure to work with, tackling tech troubles with a smile and somehow making IT feel fun (seriously, how does he do it?). If you're looking for a tech team that’s fast, friendly, and always has your back, PCS is the way to go. Thanks for keeping our digital world running like a dream!
-
![]()
— Stanley Lau
We're thrilled to partner with PCS! Their team is incredibly knowledgeable, responsive, and dedicated to delivering top-notch service. From start to finish, they've exceeded our expectations. Highly recommend!
-
![]()
— Angela Di Martino
We have been working closely with PCS for our agency's IT needs for several years. The staff has great customer service! They are incredibly responsive and diligent at fixing any issues. They also offer creative solutions to make our systems work better. And, they often suggest better ways for us to manage our data and laptops. We have become much more effective as a non-profit since working with them. I would highly recommend PCS and their team for IT services and support.
-
![]()
— Kirk Larson
Our 30 + user, multi site organization has been a PCS client for several years. PCS has enabled our organization to focus on our core work as they have kept our IT systems secure and stable. PCS responds quickly and thoroughly and communicates well when plans have to change. The techs are great folks and management is available and responsive when needed. We tried a few other technical support companies with disappointing results and are happy we discovered PCS.
Our Values & How We Live Them
Our values also shape the way we work with you. They guide how we listen, communicate, solve problems, and make recommendations.
Community
The right solutions should fit your mission, budget, operations, and staff capacity. We help you make decisions that support how your organization works.
Collaboration
Technology works best when people are included in the decisions that affect them. PCS works alongside nonprofit teams, offering clear guidance and respect for the realities of their work.
Care
PCS builds lasting relationships by taking the time to know the people behind the technology. We ensure your team feels supported, understood, and never treated like just another ticket.
But values only matter when they guide our actions. At PCS, we live our values through three commitments—our tagline.
Protect
We protect the technology, data, systems, and operations your mission depends on. When your technology is secure and supported, your team can keep showing up for the people and community counting on you.
Connect
We connect technology decisions to your mission, budget, staff capacity, compliance needs, and long-term goals. Just as importantly, we stay connected to your team, so every decision reflects the people and mission your technology supports.
Support
We support your team as an IT partner and as a committed member of the nonprofit community. PCS shows up for your organization, champions your work, and always looks for ways to help support your mission.
Our values and how we live them make us a partner who understands how nonprofits operate, respects the people behind the work, and is genuinely invested in helping your team’s success.
How We Work With You
A secure technology environment is built layer by layer over time. Each step helps protect your systems, your data, your staff, and the mission they show up for every day. We think of it as an IT foundation you can continue to grow from:
PCS meets you wherever you are.
Some organizations come to us needing a steady IT foundation and a help desk their staff can count on. Others are ready for advanced protection, independent oversight, or a virtual security officer guiding strategy alongside their leadership.
We make sure you never have to take on more than your mission and budget call for. We ensure you know where you stand, and anything above that is simply how far we can go together, when and if the time is right.
Serving nonprofits well takes more than the right technology.
By serving nonprofits, we serve our communities.
Everyday we get to partner with mission-driven organizations to manage, secure, and simplify their technology. And in doing so, we’re working towards a greater vision: to help build more resilient communities nationwide by supporting and protecting the organizations that serve them.
Thank you for the work you do in your own community. If you’re interested in partnering with PCS, we’d love to hear from you.